These trained professionals will use the minimal power of lawyer to help customers with identity remediation. Recovery Assurance The company has a main refund policy in place for customers who do not get an one hundred percent recovery from IDX's services. According to the company's site, IDX will "reimburse as much as one year of fees" that clients have actually paid towards IDX repair services only if the company stops working to get rid of all adverse matters (within one year of the identity theft or identity fraud occasion) on the consumer's record.
thumb_down The Bad Does Not Offer 24/7 Service IDX's group does not operate on a 24/7 basis. Check Here For More are limited to 11 hours per day on a Monday-through-Friday schedule. Although the company does use licensed U.S.-based identity theft specialists and strives to provide dependable client service, the lack of a 24/7 operation might restrict prompt reactions to client concerns and issues.
Meanwhile, some other identity theft security business use antivirus software and other individual info defense for consumers' computers and devices. Sadly, because IDX does not appear to provide this kind of software, customers must discover and buy the software application on their own if they want to make sure more identity defense as well as personal cybersecurity.
The company also offers consumers access to licensed identity theft danger management specialists who can help those who have come down with identity theft make a full recovery from a theft event. IDX has a set one hundred percent recovery assurance for victims who do not fully recover while utilizing their services.